Frequently Asked Questions
Everything you need to know about our high-performance hunting gear.
How do I determine the correct size for my gear?
KUIU gear is designed with an athletic fit. We recommend using our comprehensive size guide located on each product page, which includes detailed measurements for chest, waist, and inseam to ensure optimal layering performance.
What is your return and exchange policy?
We offer a 60-day return policy for items in new, unworn condition with original tags attached. Returns can be initiated through our online portal, and exchanges are processed free of shipping charges.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the United States. We also offer expedited shipping options at checkout for those needing gear ahead of an upcoming hunt.
Are your products covered by a warranty?
Yes, KUIU products are warranted to the original owner against manufacturing defects in materials and workmanship for the practical lifetime of the product.
How should I care for my technical fabrics and Merino wool?
To maintain performance, we recommend machine washing on a cold, gentle cycle with a mild detergent. Avoid fabric softeners and bleach, and always line dry or tumble dry on the lowest heat setting.
Do you offer international shipping?
KUIU ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and order weight.